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Navigating the Support Ticket System
Articles dealing with the navigation of the Kentech Support Ticket System interface.
User can move around the available options in the Support Ticket System by following the roadmap below : Recommended instructions and steps : Sta...
Wed, 10 Mar, 2021 at 2:59 PM
PLEASE ... DO NOT create a new ticket for every instance / request.
Please CREATE AN ACCOUNT ... then LOG IN to your account to track ticket status and add new requests for support onto your existing tickets.
Creating a new ticket for every instance will flood our system and may cause delays for you and other Kipware® users.
Thank you in advance