Users can keep up to date on new features, releases (UPGRADES) as well as bug fixes and patches (UPDATES) through this link : https://www.kentechinc.com/Kipware_Upgrade_Log/WebHelp/index.htm


UPDATES : include patches and bug fixes for known Kipware® issues. Although we try to keep users informed of issues and correction measures, emails can often be mis-directed and end up in a JUNK or SPAM folder where they are never viewed. For this reason, users should check the link above frequently for updates and patches.


It is the users responsibility to request an UPDATE product installation if they are within the (6) month purchase window.


UPGRADES : include new features and releases and the link above will contain additional links for complete product information and video presentations. Although we try to keep users informed of new releases and features, emails can often be mis-directed and end up in a JUNK or SPAM folder where they are never viewed. For this reason, users should check the link above frequently for news and product release information.


User can also keep updated on product development through the Kipware® BLOG here : http://kentechinc.com/kipware_blog/


It is the users responsibility to request an UPGRADE product installation if they are within the (6) month purchase warranty window ... and after (6) months users can get complete UPGRADE purchase and pricing information here : 

https://www.buykipware.com/product-category/kipware-upgrades/