Kipware Support from Kentech Inc.

VIDEO TRAINING

A purchase of ANY Kipware® software titles comes with unlimited access to our VIDEO TRAINING webpage. You can view the wide variety of videos we have available from anywhere and as long or as often as you require. No limits. Our videos outline the title from initial set-up to in-depth examples. Oftentimes, when clients have a question about how to accomplish something with a title ... we will use that inquiry to create a training video and post that video to the Video Training webpage for all to see. So the content is constantly being updated ... based on actual clients real world questions. Training videos can be accessed directly from within most Kipware® titles by selecting the VIDEOS button on the main page or in the menu bar on the main page of any Kipware® title.

ONLINE USER MANUALS

A purchase of ANY Kipware® software title comes with unlimited access to our ONLINE USER MANUAL webpage. You can view the wide variety of articles and in-depth instructions we have available from anywhere and as long or as often as you require. No limits. The content is constantly being updated ... based on actual clients real world questions. Our ONLINE MANUAL can also be accessed directly from within most Kipware® titles by selecting the MANUAL button on the main page or in the menu bar on the main page of any Kipware® title.

LIVE, ONLINE TRAINING

For new clients, within the Warranty period of the title, we offer live, online training via our GoToMeeting account. A GoToMeeting is a live, online meeting where users can view our PC screen and view the software in action and ask questions and get answers in real time. We can demonstrate the general use of the software title ... or work with the client to address their specific training or operation requirements. An online meeting is FREE during the Warranty period ... and are available after the Warranty period for a fee. Contact SUPPORT through our Support Ticket System to obtain additional information.

OUT-OF-WARRANTY SUPPORT & TRAINING

For users seeking out-of-warranty software support we offer multiple options from online training to single incident STANDARD and AFTER-HOURS support.

Additional information as well as pricing and purchase information are available HERE ... in the Support & Training section of www.BuyKipware.com.